info@ivigorhk.com               

FAQ

1. How does Ivigor brand's online work?

With years of furniture experience and own factory in China, we provide a one-stop purchase service for small and medium sized hotel projects to help our customers to reduce purchasing period and save cost. We, Ivigor are your confident choice and 100% quality guarantee.

2. What is one-stop purchase service?

We will be your purchase agent in China, also provide inspection and arrange export shipment.

3. How to find out more information or place an order?

Choose your interested product, send inquiry to our contact email address (better give us your quantity information), we will make quotation based on given quantity information.

4. What is your minimum order quantity (MOQ)?

Any piece is welcome. We actually don’t have minimum order quantity limit, but our quotation is based on order quantity. Please tell us your required order quantity and we will give best discount to you.

5. Why are there no prices shown on your web site?

As we mainly provide one-stop purchase service for hotel projects, all of our products are customized and each customer’s requirements are different so that the products prices are also different. If you want to know more about the price information please contact us.

6. I saw a product that I like but I want a different feature or function. Is this an option?

Yes, please contact and tell us what is offered on the product you are interested in. We will try our best to meet your various needs.

7. Can I use COM (Customer's Own Material) on Ivigor products?

Yes, however there are some restrictions as to what types of fabrics may be used and what products you can apply them to. Please contact us and we will try to assist you.

8. There is a product I like on your web site but I don't like the fabric it is shown in. Can I order it in another cover?

Yes. If the product is available for changing another fabric, we will try to meet different needs.

9. What is your acceptable payment term?

Our payment term is 30% as deposit by T/T and the balance 70% before loading. This is the basic premise of our cooperation. L/C is also acceptable.

10. Do you accept payment in Euro or Pound?

Yes, but Dollar is better.